Return Policy
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You can return items purchased from Spyby website for any reason within 15 days of receiving the product. You are welcome to try on a product but please take adequate measures to preserve its original condition along with tags, and packaging.
- The process to return the product to us:
- Pick-up: We offer a free pick-up service. You will see a pickup option when you submit a return request.
- Once the product is received at our warehouse and after the quality check, we will confirm that we have received your product and your refund will be processed.
- All refunds will be credited to your source account within 7-10 days from the time of order returned.
- If you have made online payment via any mode, the amount will be refunded to the source you have opted to do the payment.
- In the case of Cash on Delivery, you will be requested for your bank account details in which you will be receiving the amount.
- The following are the do’s and don’ts of this Policy:-
- Any product to be returned must be unused and in its original condition with all original tags and packaging intact.
- In case you have purchased an item that has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
- spyby will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, spyby would not be accountable for the misplacement or replacement of the product and is not responsible for its delivery back to the user.